12 ways to protect your mobile device and the info on it

For many of us, mobile devices have become indispensable tools in our daily lives. From checking account balances to paying bills and depositing checks via bank apps, the convenience is undeniable. However, with such sensitive activities being conducted on our phones, it’s crucial to prioritize security. Here are some tips recommended by the American Bankers Association to help safeguard your information and finances:

Set Up Passcode Locks

Enable passcode locks on your smartphone and other devices to add an extra layer of security. This makes it harder for thieves to access your information if your device is lost or stolen.

Logout Completely

Always log out completely after finishing a mobile banking session to prevent unauthorized access.

Install Security Software

Protect your phone from viruses and malware by installing mobile security software, similar to what you would do for your computer.

Exercise Caution with App Downloads

Be cautious when downloading apps and only download from trusted sources. Avoid apps that request unnecessary permissions.

Keep Software Updated

Regularly update your phone and mobile apps to ensure you have the latest security patches and features.

Avoid Storing Sensitive Information

Refrain from storing sensitive information like passwords or Social Security numbers on your mobile device.

Report Changes or Loss of Device

Inform your bank immediately if you change your phone number or lose your mobile device.

Beware of Shoulder Surfers

Be mindful of your surroundings, especially when entering sensitive information, to prevent observation by shoulder surfers.

Securely Dispose of Devices

Before donating, selling, or trading your mobile device, ensure all information is securely deleted using specialized software or the manufacturer’s recommended technique.

Be Wary of Phishing

Exercise caution with emails, texts, and ads, especially from unknown senders, to avoid falling victim to mobile phishing scams.

Use Secure Networks

Avoid conducting banking transactions on public Wi-Fi networks, as they are not very secure. If needed, switch to your mobile network or a trusted Wi-Fi connection.

Report Suspected Fraud Promptly

If you suspect any fraudulent activity, report it to your bank immediately to take appropriate action.

By following these tips and staying vigilant, you can help protect yourself and your information while using mobile banking services. For more information on fraud protection, visit our Fraud Protection page.

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