For many of us, mobile devices have become indispensable tools in our daily lives. From checking account balances to paying bills and depositing checks via bank apps, the convenience is undeniable. However, with such sensitive activities being conducted on our phones, it’s crucial to prioritize security. Here are some tips recommended by the American Bankers Association to help safeguard your information and finances:
Set Up Passcode Locks
Enable passcode locks on your smartphone and other devices to add an extra layer of security. This makes it harder for thieves to access your information if your device is lost or stolen.
Logout Completely
Always log out completely after finishing a mobile banking session to prevent unauthorized access.
Install Security Software
Protect your phone from viruses and malware by installing mobile security software, similar to what you would do for your computer.
Exercise Caution with App Downloads
Be cautious when downloading apps and only download from trusted sources. Avoid apps that request unnecessary permissions.
Keep Software Updated
Regularly update your phone and mobile apps to ensure you have the latest security patches and features.
Avoid Storing Sensitive Information
Refrain from storing sensitive information like passwords or Social Security numbers on your mobile device.
Report Changes or Loss of Device
Inform your bank immediately if you change your phone number or lose your mobile device.
Beware of Shoulder Surfers
Be mindful of your surroundings, especially when entering sensitive information, to prevent observation by shoulder surfers.
Securely Dispose of Devices
Before donating, selling, or trading your mobile device, ensure all information is securely deleted using specialized software or the manufacturer’s recommended technique.
Be Wary of Phishing
Exercise caution with emails, texts, and ads, especially from unknown senders, to avoid falling victim to mobile phishing scams.
Use Secure Networks
Avoid conducting banking transactions on public Wi-Fi networks, as they are not very secure. If needed, switch to your mobile network or a trusted Wi-Fi connection.
Report Suspected Fraud Promptly
If you suspect any fraudulent activity, report it to your bank immediately to take appropriate action.
By following these tips and staying vigilant, you can help protect yourself and your information while using mobile banking services. For more information on fraud protection, visit our Fraud Protection page.
